VIDEO1st Online

Screen Shot 2017-11-20 at 10.27.21

You can now use VIDEO1st to create high definition videos and upload
them directly to your YouTube channel

Features_icons

Use the VIDEO1st app on iOS and Android operating systems to create high definition videos

Manage and upload to different playlists within your YouTube channel straight from the VIDEO1st portal

Automatically attach your own branded top and tail videos to the recorded media to deliver a consistent message to all customers

Brand the videos with your own logo and automatically add your own soundtrack to create a professional and consistent look, feel and sound

Upload videos from your YouTube channel directly to AutoTrader

Screen Shot 2017-11-20 at 10.27.43

Other features and benefits…
  • Video tags are automatically created from the vehicle description
  • Manually add further tags to improve video ranking
  • Deliver video content consistency across your business
  • Improves SEO by uploading videos to social media
  • Automatically embed the published YouTube video into your website
  • Simple to use!
Facebook integration coming soon

Screen Shot 2017-11-20 at 10.27.52

Screen Shot 2017-11-20 at 10.56.55

Advertisements

eDynamix increase staff numbers by 22% to cope with demand

 

Mark_JulieWith a continually growing customer base and ongoing product enhancement and developments, eDynamix are maintaining their investment in staff in all areas of the business.

Mark Johnson joins in a business development role and will be responsible the Midlands and East. Mark pictured above, previously worked for Parkway Volkswagen in a Business Manager role before moving to Dubai to take up a sales managers position with Gargash Mercedes Benz. Therefore, he will bring a wealth knowledge and experience of the industry to support current customers and also to develop new relationships.

eDynamix have also employed Julie Roche as compliance manager to ensure their certification to the ISO 27001 standard is maintained. As compliance manager, Julie will also be responsible for ensuring all systems and suppliers are compliant to the GDPR while overseeing the rollout of our Consent Authorisation Server (CAS) to help our customers with conformity to the upcoming regulation.

Additional appointments have been made in Client Services, Research and Development and Support to take the total number of staff to 66 across the 4 global offices.

Iain Nickalls, director, said “These really are exciting times at eDynamix with lots of exciting projects and developments in the pipeline. Our investment in additional staff in all areas of the business shows our commitment to continue as a front runner in software provision for the motor industry. We want to continue to support our customers in the way in which they have become accustomed while at the same time helping them towards GDPR compliance”.

iVHC- INTERACTIVE VEHICLE HEALTH CHECK

 

iVHC_blog

As a duty of care to your customers, ensure a visual health check is completed on every vehicle that enters your workshop, clearly, quickly and concisely highlighting any concerns. Discover the benefits with our intuitive vehicle health check system, iVHC.

  • Fully integrated with all other eDynamix modules including videos & photographs for Red and Amber work upsell
  • Inject previously unsold Red or Amber work concerns automatically into the new health check as a mandatory inspection
  • Send customised reminders via email, SMS and direct mail for work now due
  • Provide convenience to customers by allowing them to book VHC work now due directly through the online bookings platform
  • Full, data rich reporting helps fully analyse performance by dealership, advisor and technician

Online Service Plan Quote

Online_Service_Plan_Quote

With 25% of online workshop bookings being made outside of working hours, imagine how many of your customers would quote themselves a service plan in the comfort of their own home, at their convenience without feeling under pressure? By adding eDynamix Service Plan Quote to your website or your Online Booking Portal, you can!

  • A fully responsive design which allows a quote to be created on any device, including smartphones
  • Using a VRM lookup ensures that the quote is created on the right make, model and variant
  • Customers can configure the quote so it matches their exact requirements
  • The setup and menu pricing engine use the same parameters as your internal service plan portal
  • Receive immediate alerts when a quote has been raised
  • View the customers configured quote in your service plan portal alongside all internal plans
  • Available 24/7

Try Now

VIDEO1st: Preparing For Video Reporting

VIDEO1st_edynamix

With its extensive reporting suite, VIDEO1st can be used by an unlimited number of users on unlimited iOS and Android devices for only

£45 per department, per month

No setup fees and no lengthy contracts to sign

Personalise the video by adding your own branding and logo

Dealer specific top and tail videos which can be used to introduce your company  and explain the content of the video

Users can pause and zoom on the videos

Easily and clearly highlight any concerns with the vehicle to the customer, or just    simply that the vehicle has a clean bill of health

VIDEO1st is fully integrated with our industry leading electronic vehicle health  check system, iVHC

Request a demo

It’s time to get connected…

Connect_edynamix

Using several different systems from several different suppliers in aftersales departments can lead to issues such as reduced efficiency, falling profitability, problems with software support and a slowdown in the fulfilment of customer expectations.

Monthly bills from different suppliers for their licences and support can quickly mount into potentially large and unnecessary costs, with the burden of reconciling and paying multiple invoices placed with an accounts team. Using one supplier for all of the core aftersales processes, with one login to connect them together, and one support channel and one invoice provides a more efficient and cost-effective solution for dealers.

A connected solution helps to improve productivity and staff engagement, but it also increases staff morale, system use and profitability. It makes training new and existing employees more effective, while at the same time helping to reduce staff turnover, with users feeling more confident in their day-to-day job role because they have a greater understanding of one connected system rather than a mediocre appreciation of multiple disparate systems.

Data from various dealer management systems, the DVLA and DVSA, tyre distributors, and finance and insurance companies can all be connected into one portal. This can help to reduce errors, through seamless transfer of data between systems. This then removes customer blindspots that arise because information – such as addresses, mobile telephone numbers or customer email addresses – held in one system is not updated and, therefore, does not match data held in another.

eDynamix offers dealers a connected aftersales solution; encompassing (and embedded within) the service core process, with the aim of improving productivities, efficiencies and customer retention.

eDynamix Connect provides dealers with all of the core aftersales functions outside of their DMS; service planselectronic vehicle health checkproactive follow-up, repairs and finance plans, online bookingsMOT cleansingVIDEO1st, aftersales surveys and automated confirmations and reminders.

Through one portal, dealers can receive centralised, data-rich management reporting using our scheduled push reports, or use our eDynamix Connect app to get an overview of daily, weekly and monthly performance.

Not only do dealers’ systems, staff, management and third-party applications become connected, but eDynamix Connect offers multiple online channels to keep customers connected to dealers through the web and smart devices too:

■ Online bookings – giving customers the ability to book their service 24 hours a day, seven days a week.

■ Online service plan quote – allowing customers to create a quote for all of their future servicing requirements at their convenience.

■ iVHC online authorisation – letting customers view and authorise work needed on their vehicle, anytime, anywhere.

■ VIDEO1st online media and interactive comments – delivering the excitement of the showroom experience to the customer in the comfort of their own home.

It’s time to get connected!

VIDEO1st: Seeing is believing

video1st_top_sec

69% of web traffic will be video based by 2017
78% of consumers are now using video as part of their on-line research
64% of them are more likely to buy a product after watching a video
87% of viewers said that video had a positive impact on their perception of a brand
• A combined total of 18 billion videos are watched on Facebook, YouTube and Snapchat every day

£45 PER DEPARTMENT, PER MONTH

(unlimited devices, unlimited users)
0845 413 0000
enquiries@edynamix.com | www.edynamix.com

MG Motor UK launches eDynamix Service Plans 

mg_logo

eDynamix is proud to announce that its Service Plan platform has been launched across the MG Motor UK national dealer network, bringing peace of mind to drivers nationwide.

MG customers can now purchase a customised Service Plan on their vehicle for up to 5 years, spreading the cost through monthly payments, or by paying in full.

eDynamix Director, Iain Nickalls, said “We are extremely excited to be working with MG on this new development for their dealer network. Service Plans are firmly embedded in the UK dealer culture and are an important loyalty and revenue driver. With the company recently being named as one of the UK’s fastest growing automotive brands, it is fantastic that eDynamix has been asked to provide this solution for MG customers through 2017 and beyond”.

“The MG team are very much looking forward to launching eDynamix Service Plans to the dealer network’ said Harvey France, Head of Aftersales and Parts for MG Motor UK. ‘ eDynamix offer dealers much more than just Service Plans and we can see the real benefits of using one provider. Having a standard approach throughout saves time, money and resources. The eDynamix Connect App will allow our Dealers to see how they are performing at the touch of a button.”

 

MOT History

mot2Our MOT Lookup facility has now been extended to provide a full breakdown of MOT history and ownership changes.

Users can view each previous MOT, its pass status and, where there were failures or advisories, these highlighted with the ability to drill into the information.

lap_top_motjan19

The data has also been made available in iVHC and as part of the technicians tablet application so that, through all stages of a vehicle visit, users are aware of any previous and outstanding issues.

Why not try our MOTCleanse
for free?

We’ll be happy to run your live vehicle database through an MOTCleanse for free and let you know how many records are incorrect.

TRY NOW FOR FREE