New Releases : Follow Up

Follow Up

Service Plan Quote

Service Plan Quote
Service plan quotes generated online by the customer can drop into the follow up system for a communications team to finalise and sell.

Sensitive Customer Check
Cross-check your DMS (DMS dependent) and exclude those customers marked as sensitive from receiving any follow up communication.

Undeliverable Emails
Any emails that bounce back are captured and highlighted on the timeline which then allows DMS records to be constantly cleansed and updated.

Star Rating
A rating question can be added to surveys for customers to rate their service experience using 1 to 5 stars.

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