More than just a vehicle health check system, our iVHC application is interactive, intuitive and fully integrated with all other modules, including VIDEO1st for video and photographs and Finance and Repair Plans for red and amber work upsell.
With up to date analysis available via the Connect reporting app, detailed drill-through analysis and the ability to view at dealer or group level.
Other features include…
Provide customers the opportunity to spread the cost of red work concerns identified through iVHC over 6 or 12 months, with no deposit, while having the repair fixed on the day.
ACTIVE DIGITAL RECEPTION (ADR)
Capture key information at service check-in such as service book and locking nut key locations, damage recording (including image evidence capture) and more. Allow service advisors to rebook red & amber work at check-out.
Full, data rich reporting helps fully analyse performance by dealership, advisor and technician.
Provide convenience to customers by
allowing them to book VHC work now due directly through the Online Bookings platform.
INJECTION OF PREVIOUS CONCERNS
Inject previously unsold red or amber work concerns automatically into the new health check as a mandatory inspection.
INTEGRATED FOLLOW UP
Send customised reminders via email, SMS and direct mail for work now due.