You can now use VIDEO1st to create high definition videos and upload
them directly to your YouTube channel
Use the VIDEO1st app on iOS and Android operating systems to create high definition videos
Manage and upload to different playlists within your YouTube channel straight from the VIDEO1st portal
Automatically attach your own branded top and tail videos to the recorded media to deliver a consistent message to all customers
Brand the videos with your own logo and automatically add your own soundtrack to create a professional and consistent look, feel and sound
Upload videos from your YouTube channel directly to AutoTrader
Other features and benefits…
- Video tags are automatically created from the vehicle description
- Manually add further tags to improve video ranking
- Deliver video content consistency across your business
- Improves SEO by uploading videos to social media
- Automatically embed the published YouTube video into your website
- Simple to use!
Facebook integration coming soon
Manage your YouTube channel, reach a wider audience and improve SEO by automatically uploading videos taken using the VIDEO1st app to the video-sharing website
Stock videos taken using VIDEO1st can be uploaded to a dealers Auto Trader feed and attached to a vehicle available on the site without the need to log in and do this manually
Add Audio Tracks
Dealer specific audio tracks can be added to videos at the point of production to provide a consistent and professional experience to customers
Videos can be stabilised to remove camera wobble and smooth movement between frames which ensures the end user experience is to the highest possible standards.
Next Service Type
Automatically calculate the next type of service on the service plan configuration stage based on the vehicle’s current mileage
Should a vehicle come into the workshop early there is a top up facility which allows additional funds to be added by the customer to ensure the plan remains in credit
Add additional maintenance items to a service plan which aren’t normally found in the scope of a traditional plan. Items such as tyres, brakes, cambelts, etc. can be added when the plan is created, or even during a plan amendment, and correct amount of money collected alongside that already being collected for the services to ensure that you have enough in the fund for when the maintenance item is due. This feature merges our Repair Plan application together with our Service Plan system to ensure all service and maintenance items can be managed through one monthly Direct Debit.
Easily amend the plan length, annual mileage and optional services during a live plan amendment to ensure the plan continues to match the customers driving style and requirements.
Payments can be varied to always ensure there are enough funds in the customers pot to cover services as and when they are due within the lifecycle of a plan.
Dealer branded loyalty cards can be automatically posted to customers on plan confirmation and include the customers name and registration and which may entitle them to additional offers over and above a normal retail customer
Customers can book red or amber work identified during a previous iVHC directly into online bookings, at the agreed price, using a link provided in follow up communication
Service Plan Quote
If the customer does not currently have a service plan offer them the opportunity to quote themselves one as part of the online bookings process with all required standard and optional services included to match their own requirements
Customers can ask to have their vehicle valued when in the dealership as during the online bookings process, sending a notification to the sales team of the upcoming visit and request
Create dealership specific voucher codes which can be shared with customers to offer discounts on bookings made online in a given date period.
All tyre and brake measurements, whether measured in millimetres worn or percentage remaining can be automatically converted and graphically displayed to a customer in percentage remaining.
Interactive Check In
Take photographs, shoot videos and record notes and damage on a vehicle with the customer present and prior to it entering the workshop using a tablet device.
Identified Work Booking
Any work identified but not yet due can be booked into the workshop during the customer check out process using the online bookings portal from within the iVHC app.
Customers can book red or amber work identified during a previous iVHC directly into online bookings, at the agreed price, using a link provided in follow up communication.
Service Plan Quote
Service plan quotes generated online by the customer can drop into the follow up system for a communications team to finalise and sell.
Sensitive Customer Check
Cross-check your DMS (DMS dependent) and exclude those customers marked as sensitive from receiving any follow up communication.
Any emails that bounce back are captured and highlighted on the timeline which then allows DMS records to be constantly cleansed and updated.
A rating question can be added to surveys for customers to rate their service experience using 1 to 5 stars.
With a continually growing customer base and ongoing product enhancement and developments, eDynamix are maintaining their investment in staff in all areas of the business.
Mark Johnson joins in a business development role and will be responsible the Midlands and East. Mark pictured above, previously worked for Parkway Volkswagen in a Business Manager role before moving to Dubai to take up a sales managers position with Gargash Mercedes Benz. Therefore, he will bring a wealth knowledge and experience of the industry to support current customers and also to develop new relationships.
eDynamix have also employed Julie Roche as compliance manager to ensure their certification to the ISO 27001 standard is maintained. As compliance manager, Julie will also be responsible for ensuring all systems and suppliers are compliant to the GDPR while overseeing the rollout of our Consent Authorisation Server (CAS) to help our customers with conformity to the upcoming regulation.
Additional appointments have been made in Client Services, Research and Development and Support to take the total number of staff to 66 across the 4 global offices.
Iain Nickalls, director, said “These really are exciting times at eDynamix with lots of exciting projects and developments in the pipeline. Our investment in additional staff in all areas of the business shows our commitment to continue as a front runner in software provision for the motor industry. We want to continue to support our customers in the way in which they have become accustomed while at the same time helping them towards GDPR compliance”.
Take your online bookings system to the next level by allowing your customers to book work identified on an earlier vehicle health check directly with your dealership
Improve your amber work sales using
iVHC & Online Bookings from eDynamix
To find out more visit edynamix.com/onlinebookings
As a duty of care to your customers, ensure a visual health check is completed on every vehicle that enters your workshop, clearly, quickly and concisely highlighting any concerns. Discover the benefits with our intuitive vehicle health check system, iVHC.
- Fully integrated with all other eDynamix modules including videos & photographs for Red and Amber work upsell
- Inject previously unsold Red or Amber work concerns automatically into the new health check as a mandatory inspection
- Send customised reminders via email, SMS and direct mail for work now due
- Provide convenience to customers by allowing them to book VHC work now due directly through the online bookings platform
- Full, data rich reporting helps fully analyse performance by dealership, advisor and technician
With 25% of online workshop bookings being made outside of working hours, imagine how many of your customers would quote themselves a service plan in the comfort of their own home, at their convenience without feeling under pressure? By adding eDynamix Service Plan Quote to your website or your Online Booking Portal, you can!
- A fully responsive design which allows a quote to be created on any device, including smartphones
- Using a VRM lookup ensures that the quote is created on the right make, model and variant
- Customers can configure the quote so it matches their exact requirements
- The setup and menu pricing engine use the same parameters as your internal service plan portal
- Receive immediate alerts when a quote has been raised
- View the customers configured quote in your service plan portal alongside all internal plans
- Available 24/7